Providing World-Class Customer Service in the Workplace
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Providing World-Class Customer Service in the Workplace

Price: $7.99
  • Author: Glen Mort, Ed.D.
  • Publisher: Mountain Arbor Press
  • Binding: Paperback
  • ISBN: 978-1-63183-114-0
  • Pages: 48
  • Item #: 7464
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 WORKPLACEProviding world-class customer service in the workplace can be elusive for many employees. How do I become a superstar in my job? How do I know what my customers expect from me, from my company? How can I always provide superior customer service? All these and many more questions are answered by Dr. Glen R. Mort as he reveals the secrets to consistently providing world-class customer service in the workplace and what you need to know about exceeding customers’ expectations. Dr. Mort shares his twenty-five years’ experience as a human resources and educational professional and provides the reader with simple yet effective techniques that guide the reader to achieve the end result of providing a positive experience in any work setting. 

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